Shipping policy

Welcome to Project Ardor's Shipping Policy. We strive to ensure a seamless delivery experience for all our customers. Please review the following guidelines:

  1. Processing Time:

    • Orders are typically processed within 1-2 business days after payment verification. During peak seasons or sales, processing may take up to 3 business days.

  2. Shipping Time:

    • Standard shipping times apply after processing:
      • Domestic (within [Your Country]): 3-7 business days
      • International: 7-15 business days

  3. Shipping Methods:

    • We use reliable carriers for all shipments. Once your order has been dispatched, you will receive a tracking number via email to monitor the status of your delivery.

  4. Shipping Costs:

    • Shipping costs are calculated based on your location and the total weight of your order. The exact shipping charges will be displayed during the checkout process before you finalize your purchase.

  5. Delayed or Lost Shipments:

    • While we make every effort to deliver your order within the estimated timeframe, please note that delays may occur due to unforeseen circumstances such as weather conditions or customs delays. If your order is significantly delayed or lost in transit, please contact our customer support team for assistance.

  6. Order Tracking:

    • You can track your order using the provided tracking number. Enter the tracking number on our website or directly on the carrier's website to monitor the progress of your shipment.

  7. Delivery Address:

    • Please ensure that the shipping address provided is accurate and complete. We cannot be held responsible for orders shipped to incorrectly entered addresses.

  8. Contact Us:

    • If you have any questions or concerns regarding our shipping policy or your order's delivery status, please reach out to our customer service team at officialprojectardor@gmail.com.

By placing an order with Project Ardor, you agree to comply with our Shipping Policy. We appreciate your trust in us and are committed to providing you with a delightful shopping experience.

This policy is effective up to 15-20 days from the date of purchase and may be subject to updates without prior notice.