Shipping policy

At Project Ardor, every order is handled with care from the moment it is placed to the moment it arrives. Our goal is to provide a smooth, reliable delivery experience while keeping you informed every step of the way.

Order Processing

All Project Ardor products are made and fulfilled with quality in mind. Orders are typically processed within 2–5 business days after payment is successfully verified.

During high-volume periods, product launches, holidays, or promotional events, processing may take slightly longer. Once your order is fulfilled and shipped, you will receive a confirmation email with tracking information.

Estimated Shipping Times

Shipping time begins after your order has been processed and handed over to the carrier.

Estimated delivery times:

United States: 3–7 business days after fulfillment
International: 7–21 business days after fulfillment

Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other circumstances outside of our control.

Shipping Carriers

We work with trusted shipping carriers to deliver your order safely and efficiently. The carrier used may vary based on your location, shipping method, and fulfillment availability.

Once your order ships, tracking information will be sent to the email address provided at checkout.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, selected shipping method, and order details. Any available free shipping promotions will be applied according to the terms shown at checkout.

All shipping charges are displayed before your order is finalized.

Order Tracking

After your order ships, you will receive a tracking number by email. You can use this tracking number to follow your package through the carrier’s website.

Please allow up to 24–48 hours for tracking information to update after your shipping confirmation is sent.

Incorrect or Incomplete Addresses

Please make sure your shipping address is accurate and complete before placing your order. Project Ardor is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

If you notice an address error after placing your order, please contact us as soon as possible at officialprojectardor@gmail.com. While we cannot guarantee changes after an order has been submitted, we will do our best to assist.

Delayed, Lost, or Stolen Packages

While we do our best to ensure every order arrives on time, delays may occasionally happen due to carrier issues, weather, holidays, customs, or other unexpected events.

If your package appears delayed, lost, or marked as delivered but not received, please contact us at officialprojectardor@gmail.com with your order number and tracking information. We will review the situation and help guide you through the next steps.

Project Ardor is not responsible for packages stolen after confirmed delivery, but we will always do our best to support you.

International Orders

International customers are responsible for any customs duties, import taxes, or additional fees required by their country. These charges are not included in our product or shipping prices and may be collected by your local customs office or delivery carrier.

Customs processing may also cause delays that are outside of Project Ardor’s control.

Multiple Shipments

Some orders may ship in separate packages depending on product availability, fulfillment location, or item type. If your order arrives in multiple shipments, you will receive tracking information for each package when available.

Contact Us

For questions about shipping, tracking, or your order status, please contact us at:

theofficialprojectardor@gmail.com

Please include your order number so we can assist you faster.

By placing an order with Project Ardor, you agree to the terms outlined in this Shipping Policy. We appreciate your support and are committed to delivering your order with care.

Last updated: 6-24-2026